EXSO Shipping Policy

All new product orders will be processed within 42 hours unless placed before 12:00 pm on a business day; in that case, they will be dispatched the same day. This excludes weekends and public holidays. Orders are dispatched daily, and you will receive a confirmation email once your parcel has been handed over to the courier.

We provide flexible shipping options to accommodate your location and preferred delivery method. Shipping fees vary depending on the chosen delivery option and your location.

For customers based in Johannesburg, we offer same-day delivery if orders are placed before 10:00 am. Orders placed after this time will be delivered the next day. Delivery within Johannesburg costs R65.

For customers based in Johannesburg, we offer same-day delivery if orders are placed before 10:00 am. Orders placed after this time will be delivered the next day. Delivery within Johannesburg costs R65.

Stay informed every step of the way. You can track your order in real time from dispatch to delivery. Simply use your order number or tracking reference in our tracking system.

For additional updates on your delivery, you will receive regular notifications from them directly until your parcel is ready for collection.

Johannesburg: Same-day delivery if ordered before 10:00 am. Delivery fee: R65.

Other Regions in SA: 2-4 business days with a delivery fee of R100.

Free delivery on all orders over R1000.

Should you have any further questions, feel free to contact our customer service team.