Welcome to Exso. We value the privacy of our users and are committed to protecting it. This Privacy Policy governs your interaction with our website and describes how we collect, use, and share your personal information.

​

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We collect information through our website primarily to provide and improve our services. When you subscribe to our services or participate in our online forums, we may ask for personal information such as your name, email address, and contact details. This information is used to identify you as a user and to offer personalised services.

​

We also collect non-personal information about your visit, including your Internet Service Provider (ISP), Internet Protocol (IP) address, the pages you visit, the time and date of your visit, and the website from which you linked directly to our site. This data helps us improve our website's functionality and user experience.

Our website utilises cookies and similar tracking technologies to track visitor activity and hold certain information. Cookies help us refine our site and service offerings and provide a tailored experience by remembering your preferences during your interactions with our site. Personal information cannot be collected via cookies; however, if linked with personally identifiable information provided by you, cookies may enhance our service to you.

Our website may include links to external websites not operated by us. These links are provided for your convenience to provide further information. However, we do not endorse, nor are we responsible for the privacy practices or content of these sites. Your interactions with these third parties' websites are governed by their policies.

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. We encourage you to frequently check this page for any changes to stay informed about how we are protecting your personal information.

By using this website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our site. Continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

Any feedback, comments, ideas, improvements, or suggestions provided by you to Exso become the property of Exso. We are not required to maintain comments in confidence, pay compensation for them, or respond to any user comments.

Any feedback, comments, ideas, improvements, or suggestions provided by you to Exso become the property of Exso. We are not required to maintain comments in confidence, pay compensation for them, or respond to any user comments.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: support@exso-sa.co.za

​

This Privacy Policy is effective as of 06 June 2024 and has been developed in accordance with the requirements of the Protection of Personal Information Act (POPIA), South Africa.

Overview

This website is operated by Exso. Throughout the site, the terms “we”, “us”, and “our” refer to Exso. Exso offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

​

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

​

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

​

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

​

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

We reserve the right to refuse service to anyone for any reason at any time.

​

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

​

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

​

We do not guarantee that the information provided on this website is accurate, complete, or up-to-date. The content is intended for general informational purposes only and should not be the sole basis for decision-making. Always consult more direct and up-to-date sources before making important decisions. Your reliance on any website material is at your own risk.

​

This website may also include historical data which is not indicative of current conditions and is meant for reference only. We may change the content of this site at any time without obligation to update any of the information already posted. It is your responsibility to stay informed of any changes.

​

Please note that product prices are subject to change without prior notice.

We will not be liable for any inadvertent errors in pricing or services that may arise from time to time.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per individual, per household, or per order. These restrictions may apply to orders placed under the same customer account, the same credit card, and/or to orders that use the same billing and shipping address. Should we change or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

​

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You also agree to promptly update your account and other information, including your email address credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Return Policy.

Content on our Service may include materials from third parties.

​

Third-party links on our site may direct you to external websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these websites, nor do we warrant, endorse, or assume liability for third-party materials, websites, or other products and services.

​

We are not liable for any harm or damages related to the transactions made in connection with any third-party websites. Carefully review the third party's policies and practices before engaging in any transaction. Direct complaints, claims, concerns, or questions regarding third-party products to the third party.

​

In an effort to add value for our users, we may offer links to other websites or resources. We are not responsible for the availability of these external sites or resources and do not endorse, and are not liable for, any content, advertising, products, or other materials on or available from such sites or resources.

At our request, you may send specific submissions or, without a request from us, creative ideas, suggestions, proposals, plans, or other materials, collectively referred to as 'comments'. You agree that we can use these comments without restriction to edit, copy, publish, distribute, translate, and otherwise use any comments that you forward to us. We are under no obligation to (1) maintain any comments in confidence; (2) pay compensation for any comments; or (3) respond to any comments.

​

We may, but are not required to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

​

You agree that your comments will not violate any rights of a third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You also agree that your comments will not contain libellous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone else, or otherwise mislead as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Some products may only be available online through our website. These items are available in limited quantities and can be returned or exchanged solely according to our Return Policy.

​

We strive to display our products' colours and images as accurately as possible on the website. However, we cannot guarantee that your monitor's display of any colour will be accurate.

​

We reserve the right, though not obligated, to limit sales of our products to any person, geographic region, or jurisdiction on a case-by-case basis. We also reserve the right to limit the quantities of any products we offer. All product descriptions and prices are subject to change at any time without notice, at our discretion. We may discontinue any product at any time. Any product offers on this site are void where prohibited.

​

We do not guarantee that the quality of products, services, or information purchased by you will meet your expectations, or that any errors in the Service will be corrected.

​​

​Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

​

We undertake no obligation to update, amend or clarify information in the Service or on any related website, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information has been modified or updated.

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, national, or local regulations; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Service, any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

You agree to indemnify, defend, and hold harmless our company and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

​In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.​

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

​

These Terms of Service and any policies or operating rules posted by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

​​

​​

​​

​​

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of South Africa.​

​​

​​

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Questions about the Terms of Service should be sent to us at: support@exso-sa.co.za

​​​You may only use this site to browse content and make legitimate purchases, and you shall not use this site for any other purposes, including without limitation, any speculative, false, or fraudulent purchases. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed. 'Deep-linking', 'embedding', or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark, or other intellectual property laws or other laws.​

The contents of this site are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

The owner of this site, the authors of these contents, and in general anybody connected to this site in any way, now collectively referred to as “Providers”, assume no responsibility for errors or omissions in these contents.

The Providers do not warrant, guarantee, or make any representation regarding the safety, reliability, accuracy, correctness, or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental, or consequential damages (including - without limitation - data loss, lost revenues, and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

​

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

While we have the right, we are not obligated to monitor the activity and content associated with our Website. We may investigate any reported violations of these Terms or any complaints and take appropriate action as we see fit. This may include but is not limited to, issuing warnings, suspending or terminating your access, imposing conditions on your access, or removing materials from the Website.

These Terms are governed by and construed in accordance with the laws of South Africa, whose courts will have exclusive jurisdiction in any disputes. However, we reserve the right to initiate proceedings in other jurisdictions at our sole discretion.

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Website. It is your responsibility to check these Terms and Conditions periodically for any updates or changes. Your continued use of the Website after any such changes are posted will be considered as your acceptance of the new Terms and Conditions.

I acknowledge that all designs and trademarks are the property of Exso PTY LTD and I agree to abide by these Terms and Conditions. I commit not to copy or replicate the trademarks and designs in any way, directly or indirectly, and understand the legal consequences of such actions. If I violate this agreement, I am aware that I will be responsible for all legal costs incurred by Exso PTY LTD for any civil or necessary legal action taken against me.

You have the right to choose whether you wish to receive marketing material. By accepting this policy, you consent to receiving marketing material. Should you no longer wish to receive such material you can opt out by contacting us by email at support@exso-sa.co.za or unsubscribing. The Company undertakes to comply with all applicable law in relation to direct marketing.

​

A copy of the ECT Act can be found at http://www.polity.org.za/pol/acts/2002.